Student Eye – Privacy Policy

Last updated: 01/10/2025

This Privacy Policy explains how STUDENT EYE 3 LIMITED ("Student Eye", "we", "our", "us") operates the Student Eye mobile application and related services.

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Company details:

  • STUDENT EYE 3 LIMITED
  • Company number: 16427006
  • Registered office: 116 Duke Street, Liverpool, Merseyside, England, L1 5JW
  • Contact: sam@studenteye.co.uk

By downloading or using the Student Eye app, you agree to the terms below.

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What Information We Collect

We collect the following information when you use Student Eye:

  • Name
  • Email address

We collect this information:

  • When you create an account
  • When you contact us
  • When you use the app (to manage your subscription and access offers)

We may also collect technical information necessary to deliver app functionality, such as push notification tokens (used solely to send you notifications within the app).

We do not use cookies or third-party tracking technologies for analytics or advertising purposes.

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How We Use Your Information

We process your personal data for the following purposes:

  • To fulfil our contract with you (create your account, provide access to subscription services, manage your subscription)
  • For our legitimate interests (send you updates, improve our service, and send you marketing emails where permitted)
  • With your consent (where you opt in to marketing communications)
  • To comply with legal obligations (e.g. record-keeping, tax requirements)

Specifically, we use your data to:

  • Provide and improve the Student Eye service
  • Send service-related notifications and push notifications
  • Send marketing emails (you can unsubscribe at any time)
  • Respond to your enquiries
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Third-Party Services We Use

We use trusted third-party providers to deliver and maintain the app:

  • Hosting and infrastructure: Amazon Web Services, Inc.
  • App monitoring: Papertrail
  • Email marketing: Omnisend (when you opt in to marketing communications)

These providers process your data on our behalf under appropriate data processing agreements with security safeguards in place.

No other analytics, remarketing, or tracking services are used.

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Third-Party Offers

Student Eye provides access to exclusive in-person student offers and discounts at partner businesses (such as bars, restaurants, shops, and venues).

When you use an offer:

  • You present your Student Eye membership at the physical business location
  • The partner business is an independent third party
  • We are not responsible for the quality, availability, or delivery of goods or services provided by partner businesses
  • Any issues with products, services, or customer experience should be raised directly with the business
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Data Sharing

We do not sell your personal data to third parties.

We only share your data with the service providers listed above to deliver our service, and with your consent where required for marketing purposes.
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Data Retention and Deletion

Important: Deleting the app from your phone does not delete your account or data. Your account and subscription will remain active, and we will continue to send you service updates and marketing communications (if you opted in).

To delete your account and personal data:

  • Delete your account within the app using the account settings, OR
  • Contact us at sam@studenteye.co.uk to request account deletion

Once you request account deletion:

  • Your account will be deleted within 3 working days
  • All personal data will be erased or anonymised
  • You will stop receiving all communications from us
  • Some data may be retained for up to 7 years where required by law (e.g. tax and accounting records)

We retain active account data only as long as necessary to provide the service and meet legal obligations.

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Your Rights (UK GDPR)

You have the right to:

  • Access, correct, or delete your personal data
  • Object to or restrict processing
  • Withdraw consent to marketing at any time
  • Request data portability (where applicable)
  • Lodge a complaint with the Information Commissioner's Office (ICO), the UK data protection regulator: www.ico.org.uk

To exercise any of these rights, contact us at sam@studenteye.co.uk.

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Security

We use appropriate technical and organisational measures to protect your data from unauthorised access, use, or loss. This includes encryption, secure hosting, and restricted access to personal data.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are significant, we will notify you via email or in the app. The "last updated" date reflects the current version.

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Contact Us

If you have questions, requests, or complaints about this Privacy Policy or Terms of Use, please contact us at:

STUDENT EYE 3 LIMITED
 Email: sam@studenteye.co.uk
Address: 116 Duke Street, Liverpool, Merseyside, England, L1 5JW

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